case study

SITUATION & CHALLENGE

• A highly capitalised Northeast Asian insurance giant was preparing to enter attractive international markets. Although the Company was dominant in its home country, it had little existing international presence or experience. 

• The leadership team had been successful domestically. But beyond its traditional market, it faced substantial growth and performance challenges when competing in sophisticated overseas financial centres.

• The CEO recognised that skills and experience were crucial to its successful expansion and invited Morg&Co to advise on human capital priorities for growth. 

SCOPE OF WORK

• Our consultants explored operating structures, skills profiles, organization doctrines, training and staffing, and technology usage. 

• While competitors were organised by specialism with in-depth capabilities in key areas, the Company had adopted a generalist approach which placed it at a disadvantage. Significant transformations were needed in expert underwriting, technology, marketing and senior administration to close the competitiveness gap.  

• Based on the Company's current condition and ambitions, the team clarified the  managerial challenges needed to lead through successive phases of worldwide expansion, and co-created a human capital-based global expansion strategy. 

IMPACT & OUTCOMES

• A step-by-step international expansion approach was designed to match both the Company's condition and support its global ambition. 

• The Company's first international office was founded in London the following year.

•  Morg&Co helped de-risk the recruitment of a fresh entrepreneurial growth team that could work within the Asian company culture, provide access to expertise and develop a scalable growth model.